Timely access to diagnostic imaging is crucial for accurate diagnosis and effective treatment. Recognizing this, Halifax infirmary diagnostic imaging, part of the QEII Health Sciences Centre, has implemented a series of initiatives aimed at reducing wait times and enhancing patient care. This article explores the strategies employed to improve diagnostic imaging services, ensuring patients receive prompt and efficient care.
The Importance of Timely Diagnostic Imaging
Diagnostic imaging services, including MRI, CT scans, and ultrasounds, are vital tools in modern medicine. Delays in these services can lead to postponed diagnoses, progression of diseases, and increased patient anxiety. By prioritizing the reduction of wait times, Halifax Infirmary aims to mitigate these risks and provide timely interventions.
Strategic Initiatives to Reduce Wait Times
- Putting Electronic Referrals (eReferrals) into Practice
By December of 2023, Nova Scotia Health had expanded its electronic referrals to include bone mineral density tests in addition to MRI and ultrasound services. Better referral administration and coordination, tracking to prevent delays, and the detection of duplicate recommendations are all made possible by this system. Patients can directly confirm appointments and receive email notifications, which improves efficiency and communication.
- Purchasing Cutting-Edge MRI Equipment
Modern MRI technology has been purchased by Halifax Infirmary in an effort to boost capacity and shorten wait times. A new MRI suite with a 1.5 Tesla scanner went online in September 2024, and a 3T scanner should be up and running by the middle of October. These devices produce sharper, more detailed images, which are necessary for precise diagnosis and care in a variety of medical specialities.
- Third, Public-Private Collaborations
Nova Scotia Health signed a five-year, $7.6-million contract with Halifax's Healthview Medical Imaging to better improve access. With more than 1,500 tests anticipated to be finished by March 2025, this collaboration offers publicly funded MRI and ultrasound scans to patients at no cost.
- Rescheduling Line with No Toll
In response to missed appointments, Nova Scotia Health established a toll-free number (1-844-I-REBOOK) to facilitate the process of rescheduling appointments for diagnostic imaging. In 2022, more than 22,000 scheduled appointments were missed across the province. The goal of this program is to maximise appointment use and minimise no-shows.
- Improved Coordination of Waitlists
Waitlists at various diagnostic imaging locations are being better coordinated. Nova Scotia Health wants to provide more care sooner, avoid duplicate referrals, and guarantee accurate and current waitlists by examining and confirming them. This strategy helps prioritize patients based on urgency and minimises total wait times.
- Recruitment and Workforce Development
Nova Scotia Health is aggressively seeking and keeping technologists and radiologists because it understands the value of qualified professionals. Increasing the number of seats in training programs, financing employees for certifications, and concentrating on foreign recruitment are other strategies. The goal of these initiatives is to develop a strong workforce that can satisfy the rising demand for diagnostic imaging services.
Conclusion
Halifax Infirmary's multifaceted approach to reducing diagnostic imaging wait times demonstrates a commitment to improving patient care through innovation, collaboration, and strategic investment. By embracing technology, enhancing processes, and expanding capacity, the institution is setting a benchmark for efficient and effective healthcare delivery.
